Telecommunications Relay and Speech to Speech Services

Mandated by federal and state statutes, the Telecommunications Relay Services (TRS) provides a vital link for individuals with hearing or speech disabilities to engage in seamless telephone communication. Through the use of text telephones (TTY) and Speech-to-Speech (STS) technology, specially trained communications assistants facilitate real-time conversations while maintaining the strictest professional confidentiality. These services ensure that all residents, including those with conditions such as cerebral palsy or Parkinson’s disease, have equitable access to the telecommunications network in both English and Spanish.